Privacy Policy

Effective September 26, 2026

Scope

This policy describes information handled through isolucionusa.com, the ISOLUCION USA management systems consulting website. It covers browsing and certificate lookup. Separate notices and agreements govern information provided in a consulting engagement. ISOLUCION USA is the name used on this website; it does not by itself identify a corporation, a California office, or a certification body.

Information and purposes

Browsing. Delivering and protecting the website involves technical information such as your IP address, requested address, request time, browser information and connection or error information. Cloudflare provides the website's hosting and delivery infrastructure. Infrastructure processing supports delivery, reliability and protection against abuse; it is not an advertising feature of this site.

Assessment request. When you submit the form, your name, company, phone, work email, industry, employee range, standard of interest and objective are transmitted to FormSubmit, which delivers the request by email to [email protected]. The website does not persist the form contents. FormSubmit processes the information under its own terms and privacy practices. ISOLUCION uses the information to evaluate and respond to the requested assessment and related services; it is not consent to unrelated marketing or automated calls.

Certificate lookup. When you select Search, your browser connects to the public ISOLUCIONMX register at isolucionmex.com.mx. It retrieves the register and matches the reference in your browser. The website code does not transmit the reference as a search term or place it in persistent browser storage. The register's server receives the technical information necessary for that connection, including your IP address. The request omits credentials and the referring page address. The returned register may contain reference numbers, organizations, holders or participants, standards or programs, issuing bodies and dates. The website displays the matching record to help you consult that register; a result is not a certification decision. Enter only the reference you need to check, not unrelated personal information.

Recipients and choices

Cloudflare processes technical requests to serve the site. ISOLUCIONMX receives a technical request when you use certificate lookup. These are distinct from advertising disclosures. You can browse without using lookup. External links open other websites whose operators determine their own privacy practices.

The website does not include advertising pixels, audience analytics, social media embeds or an advertising sale or cross-context behavioral advertising sharing feature. It does not ask for sensitive personal information or use information to infer sensitive traits. See our Cookies and Tracking Notice for browser storage and signals.

Retention and security

The website does not persist assessment form contents. FormSubmit may process or temporarily retain submissions under its service terms. Messages received by ISOLUCION through email or WhatsApp are retained while the inquiry is active and for up to 12 months after the last substantive interaction, unless a resulting engagement, legal obligation or specific dispute requires another period. Lookup results remain in the current page's memory and are not persisted by the website. No transmission or storage system can be guaranteed completely secure. Do not send passwords, payment information, identity documents or confidential client records.

California privacy

California privacy rights depend on the applicable law and the organization and processing involved. Where the California Consumer Privacy Act, as amended, applies, residents may have rights to know and obtain personal information, correct it, delete it subject to exceptions, opt out of sale or sharing, limit certain uses of sensitive information, and exercise those rights without unlawful discrimination. Authorized agents may act subject to applicable verification requirements. Nothing in this policy waives those rights.

There is no account or automated access, correction or deletion request tool. Privacy questions may be sent to [email protected]. For a certificate record, use the issuing body identified in the record to seek clarification or correction; this website cannot change the source register. Avoid sending identification documents unless a proportionate verification step is necessary.

Children

This site is intended for business users, not children under 13. It does not offer an account or active inquiry submission for children. Do not provide a child's personal information through certificate lookup. Information about minors must not be repurposed for marketing.

Changes

Changes to this policy will be posted here with an updated effective date. A material change in information collection or use will be explained before the new activity begins, with additional notice or consent where required. English and Spanish versions are intended to have the same meaning; neither language version waives mandatory rights.

Consultation booking

The consultation booking link opens Google Calendar. Google processes booking details under its own privacy policy. The meeting organizer receives the information you provide to coordinate your appointment. The website does not store booking information.